On-Demand Support for Personal Injury Lawyers Medical Record Review and Demand Packages, Reviewed and Signed by a Nurse.

CaseBridge helps your firm review medical records, evaluate claims, and prepare demands. Our nurses use MedRecords AI, our proprietary platform, to prepare each work product, then verify it against the source records before delivery. Order one case review, or prepay a set number of cases each month and pay less per case.

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Nurse review and sign-off on every deliverable Pre-litigation only On-demand support

See CaseBridge in action

From records received to work products delivered.

Follow a sample matter through preparation, nurse review, and portal delivery. See the summary, chronology, diagnosis list, demand letter, and billing summary up close, plus a focused merit-review example.

Watch from the beginning or jump to a chapter:

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Fictional demonstration data. Document close-ups and intake/processing views are illustrative; portal scenes show the CaseBridge interface with sample data. Work products are prepared for attorney review.

Read the video transcript

CaseBridge

This is CaseBridge, powered by the Legal Services Network. We help personal injury firms turn medical records into clear, reviewed work products. Let's follow a fictional matter from the incoming files to the finished delivery.

Receive the records

We start with your matter details and the records you provide through your secure upload link. Hospital records, imaging, treatment notes, and bills belong together. Your team identifies the matter and shares any specific questions for the review.

Organize and process

MedRecords AI, our proprietary platform, organizes the record set. Scanned pages become searchable. The system extracts dates, providers, diagnoses, and charges, and prepares the initial work products. Source references help our reviewer trace findings back to the records.

A nurse checks the work

Next, a nurse reviews the drafts against the source pages. The reviewer checks the chronology, corrects errors and omissions, and identifies questions or missing records. A named reviewer signs off on the completed work before it is delivered.

Receive the finished work

Your firm receives the completed work in its CaseBridge client portal. Open the matter to see the published files. Read supported documents in the browser, or download the files for your own case system. Let's look inside the work products.

Case summary

The case summary brings the important facts together. It outlines the injury, the course of treatment, the key findings, and the questions that still need attention. Source references let your team follow the evidence behind the summary.

Medical chronology

The medical chronology puts the treatment in order. Each entry connects the date, provider, and clinical findings to the source record. Your team can follow the progression of care, see changes over time, and locate the page behind a finding.

Diagnosis list

The diagnosis list organizes the documented conditions by body system, with references to the supporting records. It helps your team see what was documented and where, alongside the broader treatment history.

Merit review

For a matter needing a merit review, the work focuses on the clinical questions, the supporting records, and the gaps that need further investigation. The review helps your firm assess the evidence and determine what to examine next.

Editable demand letter

The demand letter brings the case narrative and supporting medical evidence into an editable Word document. Your firm can refine the language and presentation. The attorney reviews the draft, makes the legal judgments, and signs the final demand.

Medical billing summary

The medical billing summary organizes the charges by provider and ties them to the supplied bills. It makes the financial record easier to review, while keeping documented charges distinct from payments or balances that have not been provided.

Review and follow up

Back in the portal, your team can mark a file reviewed and leave a question, correction, or missing-record request with a page reference. Feedback stays with the work product, so the team can find the issue and follow up.

CaseBridge

CaseBridge. You send the records. Our technology and nurses prepare and review the work. Your firm receives clear work products, ready for attorney review. Schedule a discovery call to see how it fits your practice.

Managed Service

Pre-Litigation Services

Every case we take comes back with five deliverables: a case summary, a page-cited medical chronology, a diagnosis list with ICD-10 codes, an editable demand letter, and a medical billing summary. Our proprietary MedRecords AI platform organizes the records and prepares the drafts; a nurse checks each finding against the source and signs off before delivery. Our work supports intake, evaluation, and settlement preparation. Litigation support is outside our scope.

Case Summary

One page on the parties, the injuries, the course of treatment, the key dates, and the open questions. The first thing an attorney reads.

Medical Chronology

Every encounter, diagnosis, and treatment in order, cited to the source page, with treatment gaps flagged and a specials ledger of the charges as billed.

Diagnosis List

Every diagnosis in the record with its ICD-10 code, grouped by body system, with the date first documented, the diagnosing provider, and the source page, so accident-related and pre-existing conditions are easy to tell apart.

Demand Letter

An editable demand letter in Word, drafted to your firm's format and cited to the record, with an exhibit index. Prepared for attorney review and signature.

Medical Billing Summary

The specials schedule for the demand: charges as billed by provider and date, totals and outstanding balances, with duplicates reconciled and missing bills and unresolved liens flagged.

Every case review, at any price, includes all five deliverables. Firms that prepay a set number of cases each month pay less per case. Our team manages the software. View services, pricing, and turnaround times →

How We Handle Your Records

Records move through the CaseBridge client portal: a dedicated environment for your firm with resumable uploads, versioned deliverables, and a full audit trail.

Where are my records processed?

In a HIPAA-eligible environment we operate under a Business Associate Agreement with your firm. Records arrive through a secure upload link, never by email.

Who can access my records?

Access is limited to your firm and your assigned CaseBridge professional.

How long are records retained?

Case-review records are purged 30 days after delivery. Package clients can set their own retention instructions.

Are records used to train AI models?

Your records are not used to train AI models.

Schedule a discovery call Order a case review

How It Works

From Records to Reviewed Work Product

Upload the records, and our team prepares and reviews the work product. Case reviews are delivered in seven business days; package clients get five.

Submit the Records

Upload your file through the client portal. We handle different file formats, remove duplicates, and convert scanned pages into searchable text.

Preparation and Professional Review

MedRecords AI, CaseBridge's proprietary platform, organizes the file and prepares initial drafts. A nurse checks each finding against the source page, corrects errors and omissions, and signs off on the completed work.

Delivery for Attorney Review

Receive the case summary, medical chronology, diagnosis list, editable demand letter, and medical billing summary, each cited to the source page and signed by a named reviewer. Standard turnaround is seven business days for a case review and five for package clients; quoted matters get their own date. Demand letters require attorney review and signature.

Package clients start with a kickoff call, the Business Associate Agreement signed at checkout, and a review of two or three prior demand letters so drafts match your firm's format. There is no onboarding fee.

Client Portal

One Secure Place for Every Matter

Records go in, finished work comes out, and everyone on the case can see where things stand. No attachments flying around, no chasing files. The portal comes with every case review and package.

Upload the whole file

Drag the complete record set in and walk away. Big files are fine, and an upload picks itself back up if your connection drops.

Every matter, with its status

Each case has its own page: what we have received, what we are working on, what is ready. Your team sees the same thing we do.

Finished work, kept tidy

The summary, chronology, diagnosis list, demand letter, and billing summary arrive as PDF, Word, and Excel files. If something is revised, the earlier version stays put.

Your team, your rules

Invite attorneys and staff by email and decide who can upload, who can download, and who sees which matters. Remove someone and their access ends right then.

A record of who did what

Uploads, views, and downloads are logged, which comes in handy when an insurer or opposing counsel asks.

Security

Handled the way medical records should be.

Your firm gets its own private space, not a shared one. We sign a Business Associate Agreement, and if your firm sends security questionnaires, we have the paperwork ready for them.

Private to your firm. Your own environment, hosted in the United States, with its own storage and access controls.
Encrypted everywhere. In transit, at rest, and in backups.
Invitation only. Named accounts, roles you control, and sessions that time out.
Your records stay yours. Never used to train AI, and deleted on a set schedule after delivery unless you ask us to keep them.
Built for HIPAA. The controls are written down, so your firm can answer client and carrier questions without a scramble.

See the client portal on a discovery call View pricing

Pricing

Per Case, or a Package of Cases Each Month

Order a case review whenever you need one, or prepay a set number of cases a month and pay less per case. Every case comes back with the same five signed deliverables.

What you get, on every case and every plan

✓ Case Summary — the case at a glance
✓ Medical Chronology — page citations and a specials ledger
✓ Diagnosis List — every diagnosis with its ICD-10 code, grouped by body system
✓ Demand Letter — editable Word, ready for attorney review and signature
✓ Medical Billing Summary — the medical charges in one place

All five work products are nurse-verified against the source records before delivery.

Case Review

No commitment

From $695 per case

$695 up to 1,500 pages • $895 up to 3,500 pages

✓ All five signed deliverables, cited to the source page
✓ 7-business-day turnaround; rush delivery in 24 to 48 hours adds 50%
✓ Blank and duplicate pages are never counted
✓ Invoiced per case and itemized for client billing

Order — up to 1,500 pages, $695 Order — up to 3,500 pages, $895

An authorized representative signs our Terms and Business Associate Agreement during Stripe checkout before payment. Do not enter patient or case information in Stripe. Your reviewer will provide a secure upload link within one business day. Terms

Case Packages

Prepay monthly and pay less per case. Prices are per case — pick the page band that fits your matters. Every package case comes back in five business days.

5 cases / month

Save 8%

From $640 per case

$640 up to 1,500 pages • $825 up to 3,500 pages

✓ $3,200 a month for five cases up to 1,500 pages
✓ $4,125 a month for five cases up to 3,500 pages
✓ 5-business-day turnaround, prepaid monthly

Start — 1,500 pages, $3,200/mo Start — 3,500 pages, $4,125/mo

Best Value

10 cases / month

Save 11%

From $620 per case

$620 up to 1,500 pages • $795 up to 3,500 pages

✓ $6,200 a month for ten cases up to 1,500 pages
✓ $7,950 a month for ten cases up to 3,500 pages
✓ 5-business-day turnaround, prepaid monthly

Start — 1,500 pages, $6,200/mo Start — 3,500 pages, $7,950/mo

Every package includes

✓ Unused cases roll over one month
✓ Secure client portal with a Business Associate Agreement
✓ Billed monthly in advance, by bank transfer or card

Prices are per case: the 5-case plan saves 8% and the 10-case plan 11% off the single-case price in the same page band. No onboarding fee. Cancel at the end of any month. Full details · Terms

Matters over 3,500 pages, or 20 or more cases a month, are quoted per matter before any work begins, with one monthly statement itemized by matter. Schedule a call · Email us

Existing perpetual Pro license holders: your license is unchanged, and Priority Support is still available.

Choosing a plan

The right fit for your caseload.

Choose by how many matters you send us each month and how large the records are.

CASE REVIEW

One matter at a time

For an individual case or a first engagement with CaseBridge. All five deliverables, signed, with no commitment.

From $695 per case
Up to 1,500 pages; $895 up to 3,500. Seven-business-day turnaround.

View Case Review

CASE PACKAGES

A set number of cases each month

For firms with a steady flow of matters that want a lower price per case and one predictable monthly number.

From $640 per case
Five a month: $640 up to 1,500 pages, $825 up to 3,500. Ten a month: $620 and $795. Five-business-day turnaround.

View Case Packages

CALL FOR PRICING

Larger records or higher volume

For matters over 3,500 pages, or firms that need 20 or more cases a month with their own turnaround and terms.

Quoted per matter
Scoped with you before work begins. One statement, itemized by matter.

View Call for Pricing

There is no onboarding fee on any plan. Case reviews are delivered in seven business days, package cases in five.

FAQ

Frequently Asked Questions

All questions about the managed service → · Software and support questions →

A CaseBridge nurse prepares each deliverable with MedRecords AI, our platform, then a named nurse reviewer checks every finding against the source page and signs off before delivery. They are CaseBridge contractors working under our Business Associate Agreement with your firm. CaseBridge manages the software; your firm never installs anything.

Pre-litigation work on personal injury matters: the case summary, medical chronology, diagnosis list, demand letter, and medical billing summary on every case. We do not provide deposition preparation, expert witness services, or discovery support.

Records are uploaded through the client portal. We process them in a HIPAA-eligible environment we operate under a Business Associate Agreement with your firm, dedicated to your matters and never shared with other customers. Case review records are purged 30 days after delivery; package clients set their own retention instructions. Your records are never used to train any model.

Case reviews are billed per matter by page band: $695 up to 1,500 pages and $895 up to 3,500 pages, counted after blank and duplicate pages are removed. Matters over 3,500 pages are quoted before work begins. Case packages are billed monthly in advance and priced per case: on the five-case plan, $640 up to 1,500 pages or $825 up to 3,500; on the ten-case plan, $620 or $795. There are no per-page or processing charges. Every invoice and statement is itemized by matter so your firm can allocate it under the rules governing your practice.

Five deliverables, each signed by a named reviewer and cited to the source page: a Case Summary; a Medical Chronology with a specials ledger; a Diagnosis List with ICD-10 codes, grouped by body system; and a Demand Package made up of an editable demand letter in Word and a medical billing summary. Demand letters are prepared for attorney review and signature.

Unused cases roll over to the next month. After that they lapse. You can change the package size, or cancel, at the end of any month, and if a month runs heavier than your package, additional cases are billed at your package rate.

Yes. Order a case review with no commitment. If you start a package within 90 days, case reviews you paid for in that window are credited against your first package month, up to one case.

Through the CaseBridge client portal, which comes with every case review and package. You upload the record set, follow the matter's status, and download the finished work from the same place. Access is by invitation, your firm has its own private space, and package clients can also keep each matter in a shared Google Drive folder. About the client portal

Your perpetual Pro license remains valid, and Priority Support remains available at $2,000 per year. We no longer sell perpetual licenses to new customers. Case packages include the client portal for as long as the package is active.

About

The CaseBridge Team

Three founders: a legal nurse consultant, an operator, and a technologist.

Stacy Laue, MSN, RN

Founder and CEO

Legal nurse consultant. Leads clinical review and signs off on every deliverable.

Dan Direnfeld, JD

Founder and COO

Former Fortune 500 corporate strategist. Runs operations and client delivery.

Matt Dillon

Founder and CTO

20+ years in enterprise software. Leads technology and the MedRecords AI platform.

Discuss Your Firm's Needs

Schedule a call to discuss your caseload and service requirements, or order a case review to see our work before committing to a package.

Schedule a discovery call Order a case review

Have a question? Email us. All work product is delivered for attorney review; we do not provide litigation support.